PRIVACY POLICY — Harold Pro Floors
Last updated: April 1, 2026
Harold Pro Floors (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our website, advertisements, or any of our digital platforms.
1. Information We Collect
We may collect the following information when you submit a form, contact us, or interact with our advertisements:
- Full name
- Phone number
- Email address
- Physical address (when provided)
- Project type and description
- Any additional information you voluntarily provide
2. How We Collect Your Information
We collect information through:
- Contact and estimate request forms on our website
- Lead forms on Meta platforms (Facebook and Instagram)
- Direct communication via phone, email, or message
3. How We Use Your Information
Your information is used to:
- Respond to estimate and service requests
- Schedule appointments and follow up on inquiries
- Send relevant communications about our services
- Manage our customer relationship through our CRM platform (GoHighLevel)
- Send SMS and email communications related to your request
4. SMS and Email Communications
By submitting your contact information, you consent to receive SMS messages and emails from Harold Pro Floors related to your service request. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS or by requesting removal via email.
5. Data Storage and CRM
Your information may be stored and managed within GoHighLevel, a third-party CRM platform. GoHighLevel maintains its own security standards and privacy practices. We do not use your data for any purpose beyond managing our relationship with you.
6. Third-Party Platforms
We use the following third-party platforms that may process your data:
- Meta (Facebook / Instagram) — for advertising and lead generation
- GoHighLevel — for CRM, follow-up automation, and communication
- Google — for analytics and advertising
Each of these platforms maintains its own privacy policy and data practices.
7. Data Sharing
We do not sell, trade, or share your personal information with third parties for marketing purposes. Your data is used solely to provide and improve our services to you.
8. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of communications at any time
To exercise any of these rights, contact us directly.
10. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Harold Pro Floors Marietta, GA contact@haroldprofloor.com [678-665-4093]
